HelpBeam
Share Your Customer's PC
HelpBeam is a Web-based remote support service that lets you connect to and control a remote computer over the Internet, across firewalls and proxies, using any browser with no installation necessary.
To use, all the customer must do is visit the HelpBeam web site and download a small application. The support technician can then view, control and transfer files in real time on their machine.
Other features include:
- Remote desktop view
- Remote keyboard and mouse control
- 128 bit SSL encryption
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